Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of usbulkshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***y –
it works. you don’t fill it with water, you just soak the tip in it. i tried 200ml water, 25ml dishwashing liquid, 25g sugar. it’s good but i need to change the formula a bit. Me and my son enjoy it a lot, going to buy more for my family, it s gonna be fun at the beach! Reccomend
E***u –
After receiving the product, I took the children out to play in fine weather. My kids had a great time. The bubble machine looks small but produces a lot of bubbles. Totally recommend this to buy!
A***u –
Nice product, the fan allows to make a beautiful bubble series, it is just a pity, that it needs to soak it in the product, instead of having a reserve.
B***i –
Super great bubble gun .. right hammer. My son has so much fun and I personally find it also very great. Great toy to an unbeatable price 🙂
O***k –
Bit skeptical at first but it does work as the video shows, maybe slightly over hyped with the large amount of bubbles but fun for the kids.
L***h –
Very cute bubble gun, it is small but can make a lot of bubbles, I like it very much, and my kids like to play with it, recommend this
X***h –
Overall this is a pretty good item for the price. Not to big, easy to get the slip off to put the batteries in. There were no issues
K***p –
Cute and equal to the description. Arrived in perfect condition. Still not used hope are functioning well. Thanks
T***r –
Looks like the picture. Still need to try it out or the good call gives, trust thereon. Looks super out
C***s –
I love it, bubbles are small but in large quantities and children love it, recommended 100%
M***j –
So far, so good. I can’t wait to use it at school for our children…they love bubbles!
D***a –
Great product arrived well packed already tested working perfectly.
Q***h –
Such a nice toy! My 2 year old son loves it!! Thank you so much!!!
E***f –
Everything is fine. The child is happy. Thank you very much
J***b –
Thank you! very high quality product! recommend to buy
R***n –
My son likes it. But it has no screw on the battery cover.
G***y –
Good toy, a bit fragile.. But is very funny toy.. Thanks..
O***h –
It is smaller than I expected, but it works pretty well.
F***s –
It’s a bit small but very cute and works perfectly
V***k –
Good product, all as the product description.
M***h –
Amazing product. We have enjoyed it a lot.
G***a –
As in video my little is very happy, thanks
I***g –
Same as the description. It works well.
M***s –
Worth it, my son liked. Recommend.
D***f –
As picture. Smaller than expected
C***y –
Working well … kids love this 🙂
U***h –
My daughters liked thank you
E***d –
Perfect! very recommended
F***o –
It’s as described very funny
P***d –
The gun is excellent
B***v –
Too small as for me