Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of usbulkshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***r –
Really good quality. Fast delivery(like 20 days) Like it so much!
Customer –
Case is just as described, delivery was SUPER fast (arrived withing less than two weeks) and it fits just well. Only flaw is that on iphone 8 plus, the mute buttin is covered by the camera case’s plastic but not that important.
M***a –
Preciosa
Customer –
good!
Customer –
She’s arrived well and looks a lot like the one Emily uses. The finishes are not very good. But overall I’m satisfied
A***a –
Everything is Ok
G***g –
I love it!! That’s great! And the best thing is I get super fast!
M***t –
Very good!!! Loved poremnn cell is heavy! She is trambolhinho but those who cover alloy hahahaha she is perfect super recommend!
C***e –
Beautiful!
D***f –
Beautiful!
E***e –
Like advertising. Came well packed! Recommend
A***n –
Love it. Thank you
E***z –
I love it! It looks great on the phone. 100% recommended!
S***a –
Emily in Paris!!!
Customer –
Great quality
T***s –
The product is beautiful but the iphone turns off The Voice/mute key. Arrived in a time like 20 days
C***a –
The Hood arrived in perfect condition and is wonderful!!! Shipping delivery, took 21 days. Super recommend and will buy other!!!
T***n –
Highly recommended!!
M***e –
Absolutely fantastic product. Thank you for fast shipping
J***n –
Beautiful housing, as expected optimal quality by price
I***s –
The quality is very good for the price ! I really like it. I recommend it 100%
R***r –
Very funny I like it
N***G –
A good cover, corresponds to the photo and description. It’s bulky enough, but it doesn’t bother me.
Customer –
Just like in the pictures! Fast shipping
V***v –
Come quickly! My wife is delighted! I watched the series and wanted the same cover. With AliExpress and searching for photos is not a problem. All friends now want the same.
Customer –
Perfect case ! I’m loving it 🙂
J***s –
Perfect !
R***i –
Exactly what was advertised. Nicely designed case and super fast delivery.
A***B –
Very nice product
M***a –
Absolutely gorgeous, exactly like the one that Emily use at the series am compel satisfied with my purchase and it came faster that I thought, I recommend the store
N***a –
I ordered right after I watched first episode pf Emily in Paris. And got it when I even haven’t finish the TV show. I honestly in love with it. Super uncomfortable for drivers and people who usually wirelessly charge their phones, but it looks amazinggggg!
C***a –
The service was perfect. Arrived fast and is exactly as pictured. Are Congratulations!
Customer –
It’s accurate to the photograph. Very good finish. I like it very much.
Customer –
Very good quality, I miss a bit the sound button that won’t let me change it, otherwise Perfect
T***a –
A wonderful case, just cool! Consists of a silicone cover, a lining on top, an imitating camera and a strap. Made neatly, sat perfectly, the buttons work, in the hand to hold comfortably. Such fast delivery I do not remember, the store sent quickly, and received almost instantly. I’m not sure I’ll wear it on the strap, and so it’s perfect, I recommend to buy.
Customer –
The case is very good, it only has one but: which does not bring a gap in order to use the tone/silence key at the top left of Mobile. The rest is perfect for the price you have.
D***a –
I have not had such fast delivery yet, it came in 2,5 weeks
A***r –
Perfect. Solid shell and even better than in the photo. Very fast delivery. I recommend it.
E***o –
I love it! It has arrived in perfect condition and has a lot of quality the material, amazing for the price the truth has. I highly recommend it!!
G***c –
Think more quickly arrived. Broken not glad in four. Camera type case in addition to the other did not cover the four yo. Crampons antiquated and iPhone 4S back love: hard. Good things, thank you. Lot blue message
Customer –
Amazing !!! Like Emily in Paris
L***e –
Its perfect!!
L***n –
Very good I recommend!
Customer –
Just like Emily’s in Paris!
B***z –
Same as in the photo and same as that of the series “Emily in paris”
P***a –
Prettier than the picture. Good stuff. Fits perfectly to my iPhone 11 Pro Max reissued. He’s missing the argollites for the hanger but it’s no big deal.
P***n –
thank you
V***a –
I love it, thank you very much. It’s just as it looks in the picture.
H***h –
Just like I imagined!
S***a –
Beautiful and original phone case. The rendering is good