Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of usbulkshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***s –
Item received about 2 weeks after ordering, and it arrived well-packed, and, as shown in the photo and described. Have yet to use it.
S***v –
The goods and delivery are excellent. Thank you store. It’s okay. Recommend.
A***v –
Thank you very much! The order came very quickly. I advise the store. I will order more
S***t –
Not very strong
Y***i –
You can believe the store. I didn’t get the goods. I got the money back
E***a –
Good one
V***v –
Not yet used
A***s –
hello friend. Thanks so much for ordering. In the case, I did not check.
H***n –
Pastes really super good
R***r –
The goods were badly packed. In this regard, the quality of the goods was violated. Opening a dispute.
R***n –
Prima
A***e –
Great
Customer –
It is a very strong tape, i like it!
S***v –
Powerful double-sided Scotch tape
A***n –
took 2.5 months to arrive. haven’t tried it yet. will update.
H***a –
Fast shipping, thank you. recommend
Customer –
Good
N***J –
In appearance, everything is super and there time will show
Customer –
Thank you!
T***e –
Second order. Satisfied with the product even if the tights could be stronger because the table gets off the wall after 3 weeks
Customer –
ok
Customer –
It is adhesive. Everywhere. The glue is strong for most use and it is indeed very transparent. Just keep in mind that it is more like a glue in tape form that is sticky all the way through (including the sides) than a tape with glue on it.
S***o –
They haven’t tried it yet. Delivery just over a month.
N***n –
Stuff well received
T***y –
–
D***n –
Took for 286₽. Delivery to Mo month and week. In the case I did not try yet, if I do not like to complement the review.
N***Z –
Thank you! The parcel was intact in 23 days in Krasnodar Territory
S***a –
Super produit
S***e –
Super thanks
I***D –
parfait
N***u –
Very good
S***a –
I like to highly recommend
A***y –
Sticks worthy, leaves no traces. It looks like the glue that glass on smartphones glue. Attached-holds, torn off-no traces left. Cool shorter.
V***z –
Elastic and very good adhesion
V***a –
Very great glue. Strong and efficient. Quickly arrive to Brazil.
V***v –
Thank you.
S***o –
It’s OK, order received, only have to check
V***a –
Didn’t get it.
A***m –
Good
M***t –
seems t.o be sticking pretty well. Not so easy to cut.
L***f –
buena
A***a –
The goods came within three weeks of the order and arrival to the post office! Tracking was! Everything corresponds to the description! Until I tried, so to speak, in action, but everything looks OK! Thank you store! I recommend it to everyone!
A***v –
I purchased a mirror for gluing on drywall. After gluing, I will try to complement the review, while everything suits.
A***f –
Really good
P***n –
Love their tape
E***e –
Great item!
Customer –
As in the picture Not yet used to give an opinion
G***i –
Jó termék and leírás szerint
L***r –
5
M*** –
Very good double sided fixing tape the fixing is really strong I will return to the site to give a 2e opinion after use thank you to the store